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DISASTER RECOVERY SERVICE OFFERING

Provides a structured approach to providing a comprehensive information technology infrastructure for managing, maintaining, and enhancing business-critical Disaster Recovery capabilities located at least 150 miles from Tallahassee. This offering builds on other appropriate SDC Managed Services (server, database, storage, network, etc.) and leverages capacity available through the SDC or Infrastructure as a Service (IaaS) and Disaster Recovery as a Service (DRaaS) from third-party contractors. This Direct Service is available for an additional fee for each of the SDC Managed Compute Services (Mainframe, UNIX/Linux, and Windows). The fees for this offering will be comprised of SDC Managed Service offerings and necessary capacity required to support the DR infrastructure for the customer’s application set as well as any direct cost from our cloud provider(s) for specific associated equipment, facilities, and service use and consumption.

DR is a shared service that is allocated in proportion to the appropriations for a given Customer.