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BACKUP AND RECOVERY PLATFORM

The Backup and Recovery Platform is comprised of the Data Protection Service and the Data Archival Service.

The Data Protection service provides backup of protected Customer data for the purpose of system and data recovery (not records retention), and data protection reporting for Customer visibility. For more information on this service, please refer to the  Service Catalog.

The Data Archival service provides long-term retention of Customer data beyond the retention period included in the Data Protection service to meet various compliance or business requirements. For more information on this service, please refer to the  Service Catalog.